Phuket Thailand

We had a very relaxing and calming 5D4N stay at Club Med Phuket, and we would like to express our appreciation for the wonderful service we received from the GOs.

When we arrived around 1pm, it was raining heavily. Oat warmly welcomed us and gave a clear briefing on the facilities. He even checked with the reception manager if we could enter earlier and have lunch, despite the usual 3pm check-in. This thoughtful gesture was completely unexpected and made us feel very welcome.

During our first lunch, Kira joined us and shared about her role as Excursion Manager. She made us feel at ease and gave us great insights into the excursions and other Club Med resorts. On our second last day, Bimo impressed us with his extensive knowledge of other Club Med resorts and helpful advice on when to visit them.

A special mention goes to Jeremy and Alicia from the Circus Team. I had tried the trapeze 10 years ago at Club Med Bali and was worried I might not be able to do the knee hang this time. Jeremy patiently coached me while Alicia made me feel safe on the platform, giving me the confidence to try again.

The little gestures from Oat, Kira, Jeremy, and Alicia truly enhanced our holiday, and having Oat and Kira send us off made our stay feel complete. Thank you to the entire team at Club Med Phuket for making our stay so memorable. We are already looking forward to visiting another Club Med in the future.

From the moment we arrived, the warmth and energy of the G.O. (Gentle Organiser) team set the tone. They clearly love what they do—it’s not “just a job,” and their passion creates a welcoming, joyful atmosphere.

The resort itself is fantastic, but it’s the people who make it shine. Special thanks to Ayoub, whose friendliness and helpfulness made everything effortless.

I was initially worried an all-inclusive stay might feel like a “boring cruise on land,” but I couldn’t have been more wrong. Nightly shows were lively and fresh, and the food was five-star buffet quality, with endless variety and beautiful presentation.

Our children adored the Kids Club. They were so happy and well cared for that they never wanted to leave—our daughter even teared up when each session ended. Knowing they were having such a great time made our own holiday completely relaxing.

Four days passed too quickly. Club Med Phuket isn’t just a resort; it’s a complete experience filled with heart and genuine hospitality. Highly recommended for families and anyone seeking a truly joyful vacation.

Phuket never disappoints.
It was above & beyond our expectations. The sports upgrades , oasis & refurbishments since we were last here are fabulous. Thanks for pickleball. ♥️♥️

it was sooo fun and enjoyable I did not want to leave. the staff their were really friendly, kind and helpful to me and my family. when we first wanted to check in our room was on the 3rd floor which was a problem as my grandma was someone if an advanced age. but one of the GOs, oat, realised that this was going to be difficult for her to be climbing up the stairs 3 levels everytime we needed to go to the room or other facilities of the resort, so he helped us to change our room from level 3 to level 2. although my grandma still had to climb up and down but we're really grateful for him to care about these little details. another big big plus about club med phuket was the teen's club there. by putting cara in charge, her bubbly personality helped me to bond with her easily. she took us around to try the flying trapeze, do wall climbing, archery and even beach volleyball. yes, you can go around the resort to take part in the activities yourself but following cara and the rest of the teens in the teen's club made more fun as you can get to interact with people around your age that you probably have never met before. she also brought around a box of Uno so if you were tired or did not want to take part in the activity anymore, you could play Uno.

My wife and I and another couple have just completed a 7 day stay at Club Med Phuket. We had a fantastic time. We want to congratulate Chief de Village Max and his fabulous team. We want a special mention to the back of house team that do all the task that as guests we take for granted, food prep, housekeeping, laundry, preparation for events and maintenance ( and any others that I we missed). In terms of the front of house team there are so many to say thank you too for making our time so enjoyable. Reception and the welcome team, the bar team (main bar and the Zen Pool), the morning yoga group, the instructors for the aqua aerobics and my personal favourite , the chance to play against the world champion water polo team. We loved the shows and the fantastic vibe at the after parties . Like winning at the Olympics , you have to be at your best on everything to be a winner. Our experience was the Phuket Club Med Team were GOLD medalists.