Cancún Mexico

Club Med is our happy place - we love it! It is a great resort for all ages and can be relaxing or active, depending on your desires. Many in our family don't sit around much and appreciate all of the included activities, tournaments, classes offered. You will NOT find another resort that has THIS many sports, exercise classes, tournaments offered. To top if off, they have live music every night at 7:00 with drinks and appetizers, good shows at 9:30, and fun dancing/parties and DJ's to round out the evening. We had 4 college students with us and they had a blast! The food is always high quality with many healthy choices available. Pickleball was great, trapeze team solid, fun fitness and activities teams this time also. Samuran did a nice job as the interim chief while we were there. The bar staff at Soluna bar were awesome and SO FUN! The DJ in the evenings read the crowd and kept the dancing going (: We did miss tennis though - the tennis courts had to be removed due to the addition of a new water park in that area. We saw improvements in the trapeze area with an added shade canopy, bungee trampoline, and new multi sports court. It is a spread out resort, but the golf carts run quite frequently (we had family with mobility issues with us), and there is an elevator for the main restaurant. The pool in January is very cold, but the ocean temperature was nice so we mostly swam in it instead. This CM has the BEST beach areas on the Cancun strip for sure - it is large for this part of Cancun. Lots of chairs, shade options, beautiful clear blue water and soft white sand. TIP - the thermostats in your room can be lowered to 18 degrees by maintenance staff if you put in a request at reception. This was one of our most fun visits here mainly due to the great staff present during this trip, and also due to the other guests present (we met some FUN people!). Our room requests were met by the GOLD members staff, as was a late check out on our day of departure - THANK YOU. The only negative on this trip was the staff in La Hacienda in the evenings. Our crew dined late (8-8:30 pm) - by that time there were no clean table set up for additional diners. We had to ask EVERY night for staff to help set up a new table with basic silverware, water and wine glasses, and ask them for water and wine to be provided. Many times staff ignored us or were actually rude. They seemed severely understaffed and overworked. CMC - Please address this - it was unpleasant!

First stay at a ClubMed and our family loved it. It was great for the kids. The food was good. Our stay at Aquamarina location/building was the perfect room and location for us. A room faced got ocean was awesome. The beach at that spot was calmer and the access to the pool was perfect. We'd definitely stay again.

My family and I just came back from the Club Med Cancun and we had the best time!!! The beach was gorgeous, food delicious, the new waterpark is WOW so much fun, service and animation was so great too!! The Chef of the Village Samarun is AMAZING!!! He went above and beyond for us during our entire stay wether it was for restaurant reservations, making sure we were enjoying ourselves, that we didn’t miss anything and for us to have a room until the very last minute to be able to freshen up with the kiddos before our flight! We really enjoyed ourselves there!!! We highly recommend, you simply MUST visit Club Med Cancun!!! Thank you for the best vacation ❤️

Our experience at the Club Med Cancun resort was incredible from start to finish. We were part of the Jade exclusive resort and they truly made us feel special. On the first day, all of the bartenders and servers in that area already knew us by name. It was great to have access to a quieter pool and bar only for Jade guests. They also provided amazing snacks like 4pm crepes and 7pm appetizers. There were also lunch options and we chose to eat there for a few lunches. They also offered sunrise yoga twice per week to Jade guests beside the pool overlooking the ocean - beautiful. Thanks to Jonathan, our instructor.

The resort is large and has so many activities to take part in. Our large family group (15 people) enjoyed Pickleball, sailing, swimming, water slides, aqua fit, step class, Pilates, yoga, and more. The beach is beautiful with fine, white sand. The food was really great too.

The staff were really fun and made such an effort to make our vacation special. From the entertainment every evening, to singing and dancing, they never seemed to sit still.

Cristel, the manager for the Jade section of the hotel, was ready to help with any request. Her staff at the front desk were also very helpful, with Brigitte always willing to help with big smile.

The bartenders at Jade were also amazing , friendly people who knew us by name. Special shout out to Adamir, Luis, and Estacio for taking care of us.

Greg in the Excursion Office was very helpful organizing offsite excursions for us. He was very friendly and on top of all the details. Our excursions went very smoothly. One was an afternoon of deep sea fishing where we caught several fish. We were able to bring them back to Jade and have Chef Jaime prepare them for us on our last evening. It was a very special experience.

We’d highly recommend going to Club Med Cancun!

This trip was incredible, especially for the price. The coordination, staff, and activities are wonderful! There is always plenty to do if you want to. You could treat this as a wellness journey as there are plenty of exercise classes and healthy food choices, a week of indulgence as the beaches and pools are relaxing and the food is decadent, or an action packed vacation as there are tons of activities and things to do, even a water park! My only small complaint is that the mattress was a little uncomfortable, but I’m comparing it to my tempurpedic at home.