Your first steps at Club Med
Set off into the sun with L'Esprit Libre
Can't wait to find out what your first day of vacation at Club Med will be like? Here are a few tips to help you prepare for your arrival.
Your Arrival
When you arrive at the Resort, our G.O® team will welcome you with a smile from 3 p.m. For early arrivals, lunch can be provided*.
*At an extra cost
The Check-In
At the Resort reception desk, pick up your Club Med digital wristband (or Club Med Pass* card), which will serve as your room key as well as a means of payment for "à la carte" services. Via your customer account before your stay or on arrival at the Resort, you can enter your bank details to use your wristband throughout your stay.
*Depending on the Resort
Registration
Enrolment is stress-free at Club Med!
Private sports lessons, kids' clubs... everything is done directly at the resort, and quickly, especially if you've pre-registered with Easy Arrival. That's the Club Med difference, so you can make the most of your vacation right from the start!
Where To Get Information?
Ψ At the reception of your Resort: open 24 hours a day and from the Guest Relations team, available at any time of the day, in most of our Resorts
Ψ On digital information screens or online display panels Resort
Ψ On My Club Med App: your mobile application to download to find information in real time.
And The Day of Departure?
Make the most of your stay right up to the last moment
Ψ Your room must be vacated by 10 a.m.
Ψ Luggage storage* is available for your luggage.
Ψ Breakfast is included
*Available at most of our Resorts
"A La Carte" Services
When you arrive, take advantage of the opportunity to book a table at a specialty restaurant, a spa treatment or an excursion to discover the destination.
The Club Med digital bracelet (or Club Med Pass* card) lets you pay for your "à la carte" services (spa treatments, boutique purchases, etc.) with complete freedom.
*Depending on the resort
Restaurants & Drinks
Ψ At your resort's restaurant, the buffet formula combining local dishes, international recipes and revisited classics will delight every taste bud!
Ψ The Resort bar offers alcoholic and non-alcoholic refreshments, as well as sweet and savory treats at key times of the day.
Ψ Enjoy a late breakfast*, a snack or a plated evening menu in our Gourmet Lounge or specialty restaurant. Cozy atmosphere guaranteed!
*Available by resort
The Festive Spirit by Club Med
The Club Med spirit also includes festive moments that are a must throughout your stay:
Ψ Crazy Signs, Club Med's easy-to-remember choreography.
Ψ The snack, a moment of conviviality for young and old with sweet treats.
Ψ The pre-dinner aperitif, often accompanied by live music or entertainment.
Ψ Club Med shows, as well as those put on by your children or teenagers at the end of the week. And don't forget the evenings on the dance floor!
Ψ In some resorts, you can join our Garden Party, where the chic, trendy atmosphere is guaranteed.
Everything You Need - For Adults
WHAT YOU WILL FIND ON SITE:
✔️ Towels
✔️ Shower gel and shampoo
✔️ Pool towels if available
✔️ Sports equipment available with activities
WHAT YOU SHOULD BRING:
✔️ Your identity papers: they will be asked for on arrival
✔️ Clothing/shoes suitable for the warm climate: swimwear (bathing suits, swim trunks, or wetsuit), swimsuit cover-ups, light, breathable shirts/pants/shorts, hat, flip-flops, sandals or tennis shoes
✔️ Sun protection: sunscreen with a high SPF (preferably waterproof), a sun hat, sunglasses category 3 or 4, and after-sun lotion
✔️ A beach bag, large tote, or backpack to carry essentials like water and sunscreen
✔️ A water bottle to stay hydrated under the sun, during your activities and throughout your stay
✔️ Psssst... take a look at the app if you want to dress in the theme of the evening: elegant, white, bohemian, casual chic, etc.
Everything You Need - For Your Kids
WHAT YOU WILL FIND ON SITE:
✔️ Towels
✔️ Shower gel and shampoo
✔️ Pool towels if available
✔️ Sports equipment available with activities
✔️ Children's equipment^: baby bathtub, changing mat, cot with mattress, bottle warmer, sleeping bag, diaper garbage can, stroller, step stroller, potty, non-slip shower mat, bed rail, baby food available at the restaurant
WHAT TO BRING:
✔️ Their identification papers
✔️ Their health booklet (with proof of updated regulatory vaccinations)
✔️ A medical certificate of non-contraindication to life in a community (established just before arrival at the Resort, mandatory up to 5 years old)
✔️ Clothing/shoes suitable for the warm climate: swimwear (bathing suits, swim trunks, or wetsuit), swimsuit cover-ups, light, breathable shirts/pants/shorts, hat, flip-flops, sandals or tennis shoes
✔️ Sun protection: sunscreen with a high SPF (1 tube per child), a hat or cap, sunglasses category 3 or 4, and after-sun lotion
✔️ A small bag to carry their things for the day, without forgetting their favorite blanket or stuffed animal, baby powder, insect repellent, and slippers or indoor shoes for more comfort
✔️ Disposable diapers, regular and for swimming (mandatory in our pools for children under 3 years old)
^Available depending on the resort
Discover the Great Members Loyalty Program
Congratulations! You're now part of our loyalty program. After your first stay at Club Med, you'll enjoy all the benefits that come with this status.
How does the program work?
Each status is earned according to the time spent at Club Med or the amount spent by your household over the last three years.
There are four status levels:
Ψ Turquoise
Ψ Silver
Ψ Gold
Ψ Platinum
Your personal space
To discover the advantages of your status and track your progress, log on to your personal space on clubmed.fr with your GM number or e-mail address.