Club Med Terms & Conditions
Terms & Conditions
This page outlines the terms and conditions for Club Med's special offers, promotions, and booking policies. Please review the information carefully to understand the guidelines regarding eligibility, travel dates, payment options, and cancellations. These terms are provided to ensure clarity and transparency for your Club Med vacation.
Sun Getaways Sale
Sun getaways Sale
Discount applies to the standard rate based on double occupancy and available on select dates at the following resorts: Miches Playa Esmeralda, Dominican Republic; Punta Cana, Dominican Republic; Club Med Cancun, Mexico; Ixtapa Pacific, Mexico; La Caravelle, Guadeloupe; Buccaneer’s Creek, Martinique; Turkoise, Turks & Caicos; Columbus Isle, Bahamas and Québec Charlevoix, Canada. Discounts on other dates, room categories and/or at other resorts may vary. Blackout dates apply, including holidays and other dates. Does not include airfare. Offer requires a 1-night minimum stay (7-nights for Columbus Isle). Valid for new individual bookings only for select travel dates with check-in on or after November 23, 2024 and check-out on or before June 28, 2025 and must be booked by January 13, 2025. Offer is subject to capacity control and may increase or be withdrawn at any time.
**Perks:
**Up to $300 Additional Extra Savings : Get an additional instant savings up to $300 additionnal extra savings for specific dates with a check-in from November 23 and with a check-out on or before June 27, 2025. Valid for new individual bookings only for select travel dates. Offer is subject to capacity control and may increase or be withdrawn at any time.
** Up to $300 Instant Air discount: Discount applies to the accommodation rate when booking an air-inclusive package. Roundtrip flights must be booked through Club Med. Transfers to and from the resort are included in our air-packages. Offer requires a 1-night minimum stay. Offer is available at select resorts, subject to capacity control and may increase or be withdrawn at any time. Blackout dates may apply. Valid for new individual bookings only for select travel dates.
Kids under 4 Stay Free: Children aged under 4 years stay for free at our family destinations. Children aged 4-11 years stay at 50% off adult price at select family resorts. Children aged 12-15 years stay at 20% off adult price at select family resorts. For flights that are booked through Club Med, tickets for children must be paid for by the client. Children who are eligible to stay for free must be lodged in the same room as the adults who are paying for their stay, or in a connecting room. Blackout dates may apply. Costs associated with Baby & Petit Club Med are at full day rate during entire stay booked.
No Single Supplement: Offer available for new individual bookings only for select travel dates at Club Med Punta Cana, Dominican Republic (April 26 – June 13, 2025); Michès Playa Esmeralda, Dominican Republic (April 26 – June 13, 2025); Cancún, Mexico (April 26 – June 13, 2025); Ixtapa, Mexico (January 4 - February 14, 2025 // April 26 – June 27, 2025); La Caravelle, Guadeloupe (April 26 - June 27, 2025); Buccaneer’s Creek, Martinique (April 26 - June 27, 2025) and Québec Charlevoix, Canada (April 5 - April 25, 2025 // May 10 - June 13, 2025).
General Conditions: For Turkoise (Turks & Caicos) all guests must be at least 18 years of age. For Columbus Isle (Bahamas), all guests must be 2 years old and older, and stays can only be booked with air-inclusive packages. For Québec Charlevoix (Canada), applicable lodging tax, as required by the Ministry of Tourism of Québec, applies to the accommodation portion of your stay.Club Med Membership fees of $60 per adult and $30 per child are additional and valid for one year if applicable. Other restrictions apply including brochure terms and cancellation/change fees. Not responsible for errors or omissions. Void where prohibited or restricted by law. CST#: 2020955-50.
Last Minute Deals
Last Minute Deals
*Valid for new individual bookings only for select travel dates with a departure within 21 days. Black out dates apply. Does not include airfare. Offer is available at select resorts, subject to capacity control and may increase or be withdrawn at any time. Offer requires a 1-night minimum stay (7 night minimum for Club Med Columbus Isle, Bahamas).
**Perks:
Kids under 4 Stay Free: Children aged under 4 years stay for free at our family destinations. Children aged 4-11 years stay at 50% off adult price at select family resorts. Children aged 12-15 years stay at 20% off adult price at select family resorts. For flights that are booked through Club Med, tickets for children must be paid for by the client. Children who are eligible to stay for free must be lodged in the same room as the adults who are paying for their stay, or in a connecting room. Blackout dates may apply. Costs associated with Baby & Petit Club Med are at full day rate during entire stay booked.
General Conditions: For Turkoise (Turks & Caicos) all guests must be at least 18 years of age. For Columbus Isle (Bahamas) all guests must be 2 years old and older. For Québec Charlevoix (Canada), applicable lodging tax, as required by the Ministry of Tourism of Québec, applies to the accommodation portion of your stay. Club Med Membership fees of $60 per adult and $30 per child are additional. Other restrictions apply including brochure terms and cancellation/change fees. Not responsible for errors or omissions. Void where prohibited or restricted by law. CST#: 2020955-50.
Snowkissed Escapes Sale
Snowkissed Escapes Sale
Club Med Québec Charlevoix, Canada Offer
*40% off: Discount applies to the standard rate based on double occupancy and available on select dates at Club Med Québec Charlevoix, Canada. Discounts on other dates, room categories and/or at other resorts may vary. Blackout dates apply, including holidays and other dates. Does not include airfare. Offer requires a 1-night minimum stay. Valid for new individual bookings only for select travel dates with check-in on or November 23, 2024 and check-out on or before June 28, 2025 and must be booked by January 13, 2025. Offer is subject to capacity control and may increase or be withdrawn at any time.
*50% off in April 2025: Discount applies to the standard rate based on double occupancy and available on select dates at Club Med Québec Charlevoix, Canada. Discounts on other dates, room categories and/or at other resorts may vary. Blackout dates apply, including holidays and other dates. Does not include airfare. Offer requires a 1-night minimum stay. Offer is subject to capacity control and may increase or be withdrawn at any time. Valid for new individual bookings only for select travel dates with check-in on or after April 1st, 2025 and check-out on or before April 21, 2025 and must be booked by January 13, 2025.
Club Med Alps, France Offer
*Up to $770 instant savings : Instant Savings Sample of $770 is per adult, based on a 7-night stay, double occupancy in a Deluxe or Suite Category Room available on select weeks and at select Club Med Ski resorts in the Alps, France. Savings and discounts on other dates, stay duration, room categories and/or at other resorts may vary. Offer requires a 3-night to 7-night minimum stay depending on the resort and date booked. Valid for new individual bookings only, until further notice, and for select travel dates through May 30 2025. These dates may vary depending on the openings and closings of each Resort. Must be booked by November 18, 2024.
Club Med Japan, Asia Offer
*10% off: Discount applies to the standard rate based on double occupancy and available on select dates at Club Med Ski Resorts in Japan, Asia. Discounts on other dates, room categories and/or at other resorts may vary. Blackout dates apply, including holidays and other dates. Does not include airfare. Offer requires a 5-night minimum stay. Valid for new individual bookings only for select travel dates with check-in on or after September 14, 2024 and check-out on or before May 10, 2025. These dates may vary depending on the openings and closings of each Resort. Must be booked by May 2nd, 2025. Offer is subject to capacity control and may increase or be withdrawn at any time.
**Perks
Kids under 4 Stay Free: Children aged under 4 years stay for free at our family destinations. Children aged 4-11 years stay at 50% off adult price at select family resorts. Children aged 12-15 years stay at 20% off adult price at select family resorts. For flights that are booked through Club Med, tickets for children must be paid for by the client. Children who are eligible to stay for free must be lodged in the same room as the adults who are paying for their stay, or in a connecting room. Blackout dates may apply. Costs associated with Baby & Petit Club Med are at full day rate during entire stay booked.
No Single Supplement: Offer available for new individual bookings only for select travel dates at Club Med Quebec Charlevoix, Canada (April 5 – April 25, 2025).
General Conditions: Offer is subject to capacity control and may increase or be withdrawn at any time. Blackout dates apply, including holidays and other dates. Available at select resorts. For Québec Charlevoix (Canada), applicable lodging tax, as required by the Ministry of Tourism of Québec, applies to the accommodation portion of your stay. Offer is subject to capacity control and may increase or be withdrawn at any time. Prices include the GST and PST. Club Med is not responsible for errors or omissions. Club Med Membership fees of $60 per adult and $30 per child are additional and valid for one year OR if applicable. Void where prohibited or restricted by law. Québec permit.
Early Booking Rates
Early Booking Rates
*Discount applies to the standard rate based on double occupancy and available on select dates at the following resorts: Club Med Cancun, Mexico; Ixtapa Pacific, Mexico; La Caravelle, Guadeloupe; Buccaneer’s Creek, Martinique; Turkoise, Turks & Caicos; Miches Playa Esmeralda, Dominican Republic; Punta Cana, Dominican Republic; Columbus Isle, Bahamas and Québec Charlevoix, Canada. Discounts on other dates, room categories and/or at other resorts may vary. Blackout dates apply, including holidays and other dates. Does not include airfare. Offer requires a 1-night minimum stay (7-nights for Columbus Isle). Offer is available at select resorts, subject to capacity control and may increase or be withdrawn at any time. Valid for new individual bookings only for select travel dates with check-in on or after June 28, 2025 and check-out on or before December 20, 2025 and must be booked by January 13, 2025.
+Best Rate Guarantee: Valid for new individual land-only bookings booked under the Early Booking Rate, and based on value as written on the sales contract. An offer with a lower price than the Early Booking Rate must concern a stay identical in all criteria to the original reservation, including: same Club Med resort, same check-in and check-out dates, same category of room, same number and type of guests (adults and children of the same age), same currency, same payment terms and same cancellation policy. Lower price quoted must be final, including any fees, taxes, or administration fees applied. Airfare, membership fees and extras are not covered by this guarantee. Guarantee does not apply to the following: group bookings, last minute deals, privately contracted rates, rates only accessible by user and password or with promotional code, travel agent rates, referral reward rates, or friends and family rates. Guarantee refers to the total price of the stay and cannot refer to a partial price of any or all of the days it comprises. Club Med may withdraw this offer at any time and is not responsible for errors or omissions.
**Kids under 4 stay free: Children aged under 4 years stay for free at our family destinations. Children aged 4-11 years stay at 50% off adult price at select family resorts. Children aged 12-15 years stay at 20% off adult price at select family resorts. For flights that are booked through Club Med, tickets for children must be paid for by the client. Children who are eligible to stay for free must be lodged in the same room as the adults who are paying for their stay, or in a connecting room. Blackout dates may apply. Costs associated with Baby & Petit Club Med are at full day rate during entire stay booked.
No Single Supplement: Offer available for new individual bookings only for select travel dates at Club Med Punta Cana, Dominican Republic (August 23 - November 21, 2025 // November 29 - December 19, 2025); Michès Playa Esmeralda, Dominican Republic (August 23 - November 21, 2025 // November 29 - December 19, 2025); Cancún, Mexico (August 23 - November 21, 2025 // November 29 - December 19, 2025) ; Ixtapa, Mexico (June 28, 2025 - August 29, 2025 // October 4 – November 21, 2025 // November 29 – December 19, 2025); Turkoise, Turks and Caicos (August 23 - November 21, 2025 // November 29 - December 19, 2025); La Caravelle, Guadeloupe (June 28, 2025 - July 4, 2025 // November 1st - December 19, 2025); Buccaneer’s Creek, Martinique (June 28, 2025 - July 4, 2025 // November 1st - December 19, 2025).
General Conditions: Blackout dates apply, including holidays and other dates. For Turkoise (Turks & Caicos) all guests must be at least 18 years of age. For Columbus Isle (Bahamas) all guests must be 2 years old and older, and stays can only be booked with air-inclusive packages. For Québec Charlevoix (Canada), applicable lodging tax, as required by the Ministry of Tourism of Québec, applies to the accommodation portion of your stay. Club Med Membership fees of $60 per adult and $30 per child are additional and valid for one year if applicable. Other restrictions apply including brochure terms and cancellation/change fees. Not responsible for errors or omissions. Void where prohibited or restricted by law. Québec permit.
Flex Pay
Terms & Conditions Flex Pay
Down payment may be required. Actual terms are based on your credit score and other factors and may vary. APRs range from 0% to 36%. Minimum $150 purchase required. Not everyone is eligible. Loans made through Flex Pay by Upgrade are offered by these lending partners:
upgrade.com/flex-pay/lenders.
Privacy Policy.
Terms of Use.
Flex Pay’s Address: 275 Battery St 23rd floor, San Francisco, CA 94111.
Snow Guarantee
*The Snow Guarantee by Club Med : Within the 5 days before your departure or during your stay, you can request to be accommodated in one of our 14 Resorts in the Alps. Your initial stay will be modified at no cost (except for transportation costs which will be at your expense). Subject to availability in the replacement Resort. Same week and same length of stay. No additional charges if the new stay is more expensive. Refund of the price difference if the new stay is less expensive. Refund of additional or à la carte services if they are not available in the new Resort. The availability of additional or à la carte services, including Baby Club Med and Petit Club Med, is not guaranteed. Flight modification fees and transfers to the new resort are at your expense.
Air-Inclusive Offers
Air-Inclusive Offers - Beach resorts
*Bundle with Air discount: 10% discount applies to the accommodation rate when booking an air-inclusive package at the following resorts: Club Med Cancún, Mexico; Ixtapa Pacific, Mexico; Caravelle, Guadeloupe; Buccaneer’s Creek, Martinique; Turkoise, Turks & Caicos; and Québec Charlevoix, Canada. Roundtrip flights must be booked through Club Med. Transfers to and from the resort are included in our air-packages. Offer requires a 1-night minimum stay. Offer is available at select resorts, subject to capacity control and may increase or be withdrawn at any time. Blackout dates may apply. Valid for new individual bookings only for select travel dates.
General Conditions: Club Med Membership fees of $60 per adult and $30 per child are additional. Other restrictions apply including brochure terms and cancellation/change fees. Not responsible for errors or omissions. Void where prohibited or restricted by law. CST#: 2020955-50.
Air-Inclusive Offers
Ixtapa Air-Inclusive Package Rate
Sample price is per adult, based on double occupancy in a Superior room for a 7-night stay at Club Med Ixtapa Pacific, Mexico for departures on December 14, 2024 from Los Angeles, CA (LAX), round-trip flights and transfers to/from the resort included. Air-package rate quoted on August 28, 2024. Air-package rates on other dates, room categories, stay durations and/or resorts may vary. Offer is subject to capacity control and may increase or be withdrawn at any time. The offer requires a minimum 7-night stay to qualify. Blackout dates apply, including holidays and other dates. Valid for new individual bookings only for select travel dates and must be booked by October 29, 2024.
**Perks:
No Single Supplement: Offer available for new individual bookings only for select travel dates at Club Med Ixtapa, Mexico (April 26 – August 29, 2025 // October 4 – November 21, 2025 // November 29 – December 20, 2025).
General Conditions: Blackout dates apply, including holidays and other dates. Club Med Membership fees of $60 per adult and $30 per child are additional and valid for one year if applicable. Other restrictions apply including brochure terms and cancellation/change fees. Not responsible for errors or omissions. Void where prohibited or restricted by law. Québec permit.
Air-Inclusive Package in Québec Charlevoix, Canada: Sample price is per adult, based on double occupancy in a Superior category room for a 5-night stay at Club Med Québec Charlevoix, Canada for a departure on April 12, 2025 from New York City, NY; Washington, D.C or Miami, FL., round-trip flights, and transfers to/from the resort included. Valid for new individual bookings only for select travel dates and must be booked by October 2nd, 2024. Air-package deals on other dates, room categories, stay durations and/or resorts may vary. Quoted on August 1st, 2024. Offer is subject to capacity control and may increase or be withdrawn at any time. The offer requires a minimum 5-night stay to qualify. Blackout dates apply.
Air-Inclusive Package in the Alps: Sample price is per adult, based on double occupancy in a Superior category room for a 7-night stay at Club Med Peisey-Vallandry, France with check-in date on April 13, 2024, and flight departure on April 12, 2025 from New York City, NY; Boston, MA; Washington, D.C., round-trip flights, first checked bag, and transfers to/from the resort included. Valid for new individual bookings only for select travel dates and must be booked by October 2nd, 2024. Air-package deals on other dates, room categories, stay durations and/or resorts may vary. Quoted on August 1st, 2024. Offer is subject to capacity control and may increase or be withdrawn at any time. The offer requires a minimum 7-night stay to qualify. Blackout dates apply.
**Kids under 4 stay free: Children aged under 4 years stay for free at our family destinations. Children aged 4-11 years stay at 20% off adult price at the Alps resorts and 50% off adult price at other select family resorts. Children aged 12-15 years stay at adult price at the Alps resorts and at 20% off adult price at other select family resorts. For flights that are booked through Club Med, tickets for children must be paid by the client. Children who are eligible to stay for free must be lodged in the same room as the adults who are paying for their stay, or in a connecting room. Blackout dates may apply. Costs associated with Baby & Petit Club Med are at full day rate during entire stay booked.
Non Refundable Rates
*Non Refundable Rate: This rate is non-refundable. No cancellations or modifications allowed. The total amount of your reservation will be charged to the credit card provided at the time of booking. Sample price is per person, based on double occupancy in a Superior category room on select weeks at Punta Cana, Dominican Republic; Ixtapa Pacific, Mexico, Columbus Isle, Bahamas; Cancún Yucatán, Mexico; Michès Playa Esmeralda, Dominican Republic, Turkoise, Turks & Caicos; Buccaneer's Creek, Martinique and Caravelle, Guadeloupe. Discounts on other dates, room categories and/or at other resorts may vary. Blackout dates apply, including holidays and other dates. Offer requires a 1-night minimum stay at select resorts. Does not include airfare.
Mini Group Sale - Six or More, Save More!
Mini Group Sale - Six or More, Save More!
*Discount applies to the standard rate based on double occupancy and available on select dates at the following resorts: Club Med Cancun, Mexico; Ixtapa Pacific, Mexico; La Caravelle, Guadeloupe; Buccaneer’s Creek, Martinique; Columbus Isle, Bahamas; Turkoise, Turks & Caicos; Miches Playa Esmeralda, Dominican Republic; Punta Cana, Dominican Republic and Québec Charlevoix, Canada. Discounts on other dates, room categories and/or at other resorts may vary. Blackout dates apply, including holidays and other dates. Offer requires a 1-night minimum stay (7-night minimum for Columbus Isle). Offer is available at select resorts, subject to capacity control and may increase or be withdrawn at any time. To qualify as a mini group booking, the group must consist of at least 6 adult guests to a maximum of 15 guests (adults+kids) per booking. Groups consisting of 16 guests or more are considered a standard group and may be subject to different discounts. All guests must be booked via the Contact Center and booked under the same reservation to qualify for the discount. Valid for new individual bookings only for select travel dates through December 19, 2025. Blackout dates apply including from Christmas & New Year weeks, Relache Scolaire, Thanksgiving Week.
**Kids under 4 stay free: Children aged under 4 years stay for free at our family destinations. Children aged 4-11 years stay at 50% off adult price at select family resorts. Children aged 12-15 years stay at 20% off adult price at select family resorts. For flights that are booked through Club Med, tickets for children must be paid for by the client. Children who are eligible to stay for free must be lodged in the same room as the adults who are paying for their stay, or in a connecting room. Blackout dates may apply. Costs associated with Baby & Petit Club Med are at full day rate during entire stay booked.
General Conditions: Blackout dates apply, including holidays and other dates. Offer requires a 1-night minimum stay (7-nights for Columbus Isle). For Turkoise (Turks & Caicos) all guests must be at least 18 years of age. For Columbus Isle (Bahamas) all guests must be 2 years old and older, and stays can only be booked with air-inclusive packages. For Québec Charlevoix (Canada), applicable lodging tax, as required by the Ministry of Tourism of Québec, applies to the accommodation portion of your stay. Club Med Membership fees of $60 per adult and $30 per child are additional. Other restrictions apply including brochure terms and cancellation/change fees. Not responsible for errors or omissions. Void where prohibited or restricted by law. Québec permit.
Québec Resident Special
Quebec Resident Special
*The 10% extra promo coupon code is available for stays at Club Med Québec Charlevoix, Canada for select travel dates through October 15, 2023 and with check-in on or after May 17, 2024 and check-out on or before October 14, 2024. Blackout dates may apply, including holidays and other dates. To qualify for the Québec Resident Special coupon, guests should currently reside and be able to present a proof of residence at check-in with a registered address in one of the following states: Connecticut (CT), Delaware (DE), District of Columbia (DC), Maine (ME), Maryland (MD), Massachusetts (MA), New Hampshire (NH), New Jersey (NJ), New York (NY), Pennsylvania (PA), Rhode Island (RI), Vermont (VT), Virginia (VA). This coupon is non-transferable or redeemable for cash. Valid for new individual bookings only and available until further notice. Offer requires a 1-night minimum stay. Offer is subject to capacity control and may increase or be withdrawn at any time.